Terms and Conditions

Welcome to Team North East Fitness, a fitness app designed to support your health and fitness journey. By signing up for and using this app, you agree to the following Terms and Conditions, which outline the legal obligations and responsibilities for both you and us.

• Age Requirement: You must be at least 18 years old to use this app. If you are under 18, you may only use the app under the supervision of a parent or guardian who agrees to these Terms and Conditions.
• Health and Medical Disclaimer: Before starting any fitness program or exercise routine, we strongly advise you to consult with a healthcare provider or qualified fitness professional, especially if you have any pre-existing medical conditions, injuries, or concerns about your physical health. By using this app, you acknowledge that you are in good health and capable of performing physical exercises.

• Monthly Subscription: The standard subscription fee is £14.99 per month with a 12-month contract.
• Ambassador Discount: With a valid ambassador discount code, the monthly fee is reduced to £6.99.
• Annual Payment Option: You may choose to pay £119.99 upfront for a 12-month subscription. With an ambassador discount code, the upfront payment is reduced to £59.99.
• Cancellation Policy: Subscriptions cannot be cancelled or refunded during the 12-month contract period. You will continue to have access to the app until the end of the paid period.
• Non Payment: In the event of non-payment for services provided through the app, we reserve the right to take necessary action to recover the outstanding balance. Your account may be suspended or terminated, and the debt may be passed on to a third-party debt collection agency.
  Debt Collection Process
  Once the outstanding balance is referred to a debt collection agency, you will be responsible for any additional costs incurred during the recovery process, including but not limited to agency fees, legal fees, and interest charges. We urge users to settle any outstanding payments promptly to avoid further action.
  By using this app, you agree to these non-payment terms and acknowledge the potential consequences of failing to meet your financial obligations.

• Illustrative Purpose Only: All exercise demonstrations, videos, and content within this app are provided for illustrative purposes only. The exercises are demonstrated by fitness professionals or by fitness enthusiasts recorded under the guidance of a qualified Level 3 Personal Trainer off-screen.
• Consult a Professional: Always consult with a healthcare provider or qualified fitness professional before starting any new exercise program or using this app, especially if you have any pre-existing medical conditions, injuries, or concerns about your physical health.
• Personal Responsibility: The exercises, activities, and nutritional information provided in this app are designed for educational purposes only. Users should perform exercises at their own risk and modify workouts as needed to suit their individual fitness levels and abilities.
• No Medical Advice: This app is not intended to diagnose, treat, cure, or prevent any medical condition. It is not a substitute for professional medical advice, diagnosis, or treatment. If you experience any discomfort, pain, or adverse health effects while using this app, stop immediately and consult a medical professional.
• Risk of Injury: Participation in any exercise program involves inherent risks, including but not limited to injury, illness, and death. By using this app, you expressly assume all risks associated with your participation and fully release and hold harmless Team North East Fitness, its affiliates, employees, and agents from any and all claims, demands, injuries, damages, or causes of action arising from your use of the app, whether in contract, tort, or otherwise.
• Accuracy and Updates: We strive to ensure the accuracy of the information provided in the app; however, we cannot guarantee that all content is up-to-date, complete, or applicable to your individual circumstances. The developers reserve the right to make updates or changes to the app content at any time.
• Liability Waiver: By using this app, you acknowledge and accept full responsibility for any risks, injuries, or damages that may result from your use of the app, including but not limited to physical injuries, health conditions, or data loss. The developers, contributors, and affiliates of this app are not liable for any such outcomes.
• Results May Vary: The effectiveness of the workouts and advice provided in this app may vary based on individual differences, including but not limited to genetics, prior fitness levels, and adherence to recommended practices. No guarantees of specific results are made.
• Guidance Videos: All exercise demonstrations within this app are provided for the purpose of illustration only. While we strive to ensure that each exercise is performed with proper form and technique, we strongly encourage users to seek professional guidance if they have any doubts or concerns about their ability to safely perform any of the exercises. Your safety and well-being are our top priority.

• Personal Information: You are responsible for providing accurate and up-to-date information when creating an account. Misrepresentation of any kind may result in the termination of your account.
• Account Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
• Appropriate Use: You agree to use the app for personal, non-commercial purposes only. Any unauthorized use, including sharing your account with others or distributing content from the app, is prohibited.

• Ownership: All content, including text, graphics, logos, images, and software, is the property of Team North East Fitness or its licensors and is protected by copyright and other intellectual property laws.
• License: You are granted a limited, non-exclusive, non-transferable license to access and use the app and its content for personal use only.

• Data Collection: The app may collect personal data in accordance with our Privacy Policy. We are committed to protecting your privacy, but it is your responsibility to understand how your data is used and to secure your own devices.
• Third-Party Services: The app may use third-party services that collect information used to identify you. We are not responsible for the privacy practices of these services.

• No Warranty: The app and its content are provided "as is" and "as available" without any warranties of any kind. We do not guarantee that the app will be free from errors, interruptions, or security breaches.
• Liability: To the fullest extent permitted by law, Team North East Fitness and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the app, including but not limited to, injury, health complications, or loss of data. This limitation applies regardless of the basis of your claim, including contract, tort, strict liability, or any other legal theory.
• App Functionality
  To ensure the optimal performance of our app, you must have an active Wi-Fi connection or mobile data. The app relies on internet access for its core functionalities, including streaming content and real-time updates. We cannot guarantee full functionality if you are offline or if your internet connection is unstable.
  No Liability for Connectivity Issues
  We are not liable for any issues or disruptions related to internet connectivity, including but not limited to, inability to access content, delays, or interruptions in service due to insufficient or unstable Wi-Fi or mobile data. It is your responsibility to maintain a reliable internet connection for uninterrupted use of the app.
  By using this app, you acknowledge and accept these terms regarding internet connectivity and our limitations of liability in this regard.

• Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of this app will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

• Updates: We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the app. Your continued use of the app following any changes signifies your acceptance of the updated Terms and Conditions.

• Support: If you have any questions or concerns about these Terms and Conditions, please contact us at hello@teamnefitness.co.uk.

By signing up for and using Team North East Fitness, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, and that you fully accept the risks involved in participating in the fitness programs offered through this app.