Privacy Policy

Welcome to Team North East Fitness. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you use our fitness app.

We collect various types of information to provide and improve our services:

• Personal Information: When you create an account, subscribe to our service, or contact us, we may collect personal details such as your name, email address, date of birth, and payment information.
• Health and Fitness Information: You may voluntarily provide information related to your fitness goals, health status, and exercise routines.
• Usage Data: We collect information about your use of the app, including activity logs, usage patterns, and interactions with the app's features.
• Technical Data: This includes details about your device, operating system, IP address, and browser type.

We use your information to:

• Provide Services: To deliver and manage your subscription, including processing payments and providing access to app features.
• Personalize Experience: To tailor content and recommendations based on your preferences and fitness goals.
• Improve Services: To analyse usage data and feedback to enhance app functionality and user experience.
• Communicate: To send you updates, newsletters, and promotional information, if you have opted to receive them.
• Support: To respond to your queries and provide customer support.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with third-party service providers who assist us in operating the app, processing payments, or delivering services. These providers are contractually obligated to protect your information and use it only for the purposes specified.
• Legal Requirements: We may disclose your information if required by law, or to protect the rights, property, or safety of Team North East Fitness, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred as part of that transaction.

We implement a range of security measures to protect your personal data, including encryption and access controls. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure its absolute security.

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal data, subject to legal and contractual obligations.
• Restriction: You can request restriction of processing your personal data in certain circumstances.
• Objection: You can object to the processing of your personal data for specific purposes.

To exercise these rights, please contact us at hello@teamnefitness.co.uk.

We use cookies and similar tracking technologies to enhance your experience on our app. Cookies are small files placed on your device that help us understand how you use the app and personalize your experience. You can manage cookie settings through your browser.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated policy on the app. Your continued use of the app after such changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@teamnefitness.co.uk.

By using Team North East Fitness, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal data as described herein.